Exploring Topics in Manager Strength, Weakness, and Challenge with Text Mining
Leader effectiveness is crucial to organization well being. However, past research has mainly depended on quantitative ratings to examine leadership competencies and their relationships with performance. The purpose of this study was to understand the common strength, weakness, and challenge of first-level managers by applying topic model, a text mining technique, on to text data. Written comments on strength and weakness from the participants, their peers, their direct reports, and their boss, and comments on challenge from the participants were analyzed with Latent Dirichlet Allocation (LDA). Eight topics were identified for each domain (strength/weakness/challenge). Post-analyses assessing the topics’ ability to predict performance and demographic differences in topic prevalence were discussed.